Privacy Policy

1. Introduction

WatchesDistribution.com ("we", "our", or "us"), operated from Hong Kong, is committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and the choices you have regarding your information when you visit watchesdistribution.com or do business with us.

2. Information We Collect

We may collect the following categories of information:

Account & Contact Details: Name, company name, email address, phone number, and billing/shipping address provided when you register, place an order, or contact us.
Order & Transaction Data: Details of the products you purchase, payment confirmations (we do not store full card numbers), and order history.
Communications: Emails, enquiries, and any correspondence you send to support@watchesdistribution.com.
Usage & Technical Data: IP address, browser type, pages visited, time spent on site, and referring URLs, collected via cookies and server logs.

3. How We Use Your Information

Process and fulfil your orders, including shipping and customs documentation.
Communicate with you about your order status, invoices, and enquiries.
Send wholesale updates, new arrivals, and promotional offers (you may unsubscribe at any time).
Improve our website, product listings, and customer service.
Comply with legal obligations, including export control and anti-fraud requirements.

4. Sharing Your Information

We do not sell or rent your personal data. We may share it with:

Logistics & Courier Partners: To fulfil and track your shipments (e.g. DHL, FedEx, EMS).
Payment Processors: Strictly to process bank transfers or other accepted payment methods.
Legal Authorities: When required by law, court order, or to protect our rights.

5. Cookies

We use essential cookies to keep you logged in and maintain your shopping cart, and analytical cookies (e.g. Google Analytics) to understand site traffic. You can disable non-essential cookies through your browser settings; however, some site features may not function correctly without them.

6. Data Retention

We retain your personal data for as long as necessary to fulfil the purposes described in this policy, or as required by applicable law. Order records are typically kept for seven years for accounting and tax compliance. You may request deletion of your account data at any time, subject to legal retention requirements.

7. Your Rights

You have the right to:

Access the personal data we hold about you.
Request correction of inaccurate information.
Request deletion of your data (subject to legal retention obligations).
Opt out of marketing communications at any time by emailing us or clicking "unsubscribe" in any email.

8. Security

We implement appropriate technical and organisational measures to protect your data against unauthorised access, alteration, disclosure, or destruction. Our website uses SSL encryption for all data transmissions. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised "Last updated" date. We encourage you to review this policy periodically. Continued use of our site after changes are posted constitutes acceptance of the updated policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us:

WatchesDistribution.com

Hong Kong

Email: support@watchesdistribution.com